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General FAQS

Uncover answers to common queries in our FAQs section.

What types of window coverings do you offer?

Our product range includes curtains, custom blinds, and wallpapers.Explore our collection to find the perfect window treatment for your home.

Can I order custom blinds and wallpapers?

Absolutely! We offer a made-to-order services for custom curtains, blinds and wallpapers. Contact our customer service team to discuss your specific requirements.

How long does it take to receive custom-made curtains, blinds, or wallpapers?

Our made-to-order service for curtains typically takes between 6 to 8weeks from the time of placing the order to delivery. Blinds order is between 14 to 20 days. Wallpapers on order are air freighted from Beligumand delivery time is expected between 2 to 3 weeks. We appreciate your patience as we craft the perfect window coverings for your space. If ordering fabric only, the delivery is about 7 days. Some fabrics are indent from UK, if you have ordered a indent fabric delivery is between 7 to 12days.

Do you provide installation services for curtains, blinds, and wallpapers?

Yes, we offer professional installation services for all our products. Our skilled team will ensure a seamless and perfect fit for your window coverings.

Can I order fabric or material samples for custom blinds and wallpapers?

Certainly! Request fabric or material samples to help you make informed decisions about colours and textures before placing your custom order.

How do I measure my windows for custom blinds?

Refer to our detailed measuring guide to accurately measure your windows for custom blinds. For additional assistance, feel free to contactor customer service team, and book a free measure and quote.

What is the difference between curtains and blinds?

Curtains are fabric window coverings, while blinds are made of hard materials like wood or metal. Explore our product descriptions to understand the unique features of each.

Can I track the status of my custom order?

Yes, you can track the status of your order by logging into your account on our website. You will receive regular updates on the progress of your custom blinds or wallpapers.

What is your return policy for custom-made items?

Custom-made items are non-returnable unless there is a defect or error on our part. Please review our Returns and Exchanges policy for more information.

How can I schedule an installation appointment for my window coverings?

To schedule an installation appointment,please contact our customer service team through our provided contact number or email. Our dedicated staff will assist you in arranging a suitable installation date and time to ensure a seamless setup for your window treatments.

How do I place an order?

To place an order, simply browse our products, choose your items, add them to your cart, and proceed to checkout. Enter your shipping details, select a payment method, review your order, and confirm. We'll send you an email confirmation with tracking information once your order is on its way.

How do I track my order?

To track your order, log in to your account and visit the "Order History" section. Find your order and click on "Track Order" to view real-time shipment updates. You can also check your email for a tracking number and use it on our website's tracking page for status updates.

How do I pay for my purchase?

You can conveniently pay for your purchase by choosing from various payment options at checkout, including credit/debit cards. Simply select your preferred method, enter the required information, and confirm your payment to complete your order securely and efficiently.